- Open outlook and click on the “File”
2. Click on “Account Settings” within the dropdown click on “Account Setting”
3. In the Account Settings window that pops up; within the “E-Mail” tab highlight the user’s email address then click on “Change” icon.
4. the Change Account window that pops up; click on “More Settings …” on the bottom right of the window
5. In the Microsoft Exchange window that pops up; click on the “Advanced” tab then click on the “Add…” button under Mailboxes; in the new window “Add Mailbox” type in the name of the mailbox you would like to add (EX: ITS@clackamas.edu) Once added, click on “Apply” (Fig E)
6. In the Change Account window, click on “Next >”. Should then receive a window saying that you are all set; click on “Finish” to complete process.
