Docuware workflow Issue

Issue:

Docuware workflow issue.

Resolution:

1. Access Workflow History:
   • From the DocuWare Web Client, navigate to the “Tasks” tab and select either “My Tasks” or “Monitored Tasks”.
   • Locate the task that is experiencing issues.
   • Access the Workflow tab of the problematic task.
   • To view the history of the failed task, either:
     • Right-click the task and choose “Open workflow history”.
     • Click the “History” button.
   • The Workflow History window will open, displaying a timeline of events related to the task.
   • Toggle the “Show automatic activities” button to include automatic events in the history.
   • Check the Result column to identify where the fault occurred and gather more information about the error.