The ITS department provides support to student and staff for all CCC issues Microsoft 365 applications which includes Word, Excel, PowerPoint, PowerBI, OneDrive and SharePoint. For support related directly to Teams, please see the Microsoft Teams service under the Software & Applications category.
Employees and students may request support (services) for CCC issued Microsoft 365 applications for assistance with a variety of services, including but not limited to the following:
- Local application installation or activation
- Access
- Configuration and set-up assistance
Having trouble with any of the mentioned applications above? Report a Microsoft 365 issue (incident) to the ITS service desk for help with, but not limited to some of the commonly faced malfunctions:
- Sync issues
- Sharing or permission issues
- Application crashing
- Update failures
- Any additional problems.