Cisco Jabber is the primary phone communication tool downloaded on CCC employee laptops, allowing staff to connect with students through a locally installed application. Due to a limited number of available licences, all new access requests much be reviewed and approved by the requested department and ITS.
Contact the ITS department for Jabber support regarding, but not limited to, the following requests:
- Access
- Installation and updates
- Set-up and voicemail configuration
Having issues with your downloaded Jabber application? Report a Jabber issue to the ITS department regarding, but not limited to, the following malfunctions:
- Outgoing call errors
- Incoming call errors
- Application not registering peripherals (microphones)
- Any additional issues