Note: For assistance connecting to a CCC printer, please use the printer service found under Computers, Devices and Printer category.
Contact the ITS department for other network related requests that do not fall under the other listed services. For connectivity issues or requests involving standard computing devices or classroom/lab computers, please submit a Network/Internet ticket.
Submit an Other Network Requests for assistance with, including but not limited to:
- Temporary network changes
- Requests for clarification on network restrictions or policies
- Network assistance for events
- Adding an additional network port.
- Any network requests that do not fall under the other services.
Frequently Asked Question (FAQ's)
Where should I request assistance with connecting my lab devices (microscopes, lab sensors, etc.) to the internet?
All connectivity requests (except printers) should be submitted under the Network/Internet service. For requests connecting to a specific device, submit a support request. To report any issues, or sudden internet outages, submit an issue ticket.
I want to add an additional network port to my space, how does that work?
Departments may request the installation of additional internet ports in offices or classrooms, with costs typically covered by the requesting department. If a space is being repurposed or reconfigured for use by multiple departments or divisions, ITS can collaborate with those groups to coordinate and manage shared funding.
ITS partners with Lear Electrical Services to install network drops in areas where they are not currently available. These connections are commonly used to support wired devices such as printers, desktop computers, and other equipment requiring a stable connection.