Some applications require firewall exceptions to communicate over the network and function properly. Use this service to request a new exception or modify an existing one - for example, to allow an application to use a specific port, receive inbound connections, or reach an external destination.
Common reasons to submit the following request includes:
- Opening a specific network port so an application can send or receive traffic
- Permitting outbound access for applications that need to reach an external API, licensing server, or cloud service.
When submitting a request, please include the application name, details such as requested ports and direction of traffic (inbound or outbound), and any additional relevant information. Any request missing the relevant information may be delayed, additionally all requests are reviewed on a case by case basis and are not guaranteed.