This service supports college-approved software and extensions that do not fall within the previously listed software categories. If you use specialized or less common software as part of your college-related work and need help with installation, troubleshooting, or general use, the ITS department can assist. Please include the software title in your submitted ticket.
For troubleshooting support and error assistance, report an Other Software issue to get help with, but not limited to, the following:
- Troubleshooting errors and performance issues
- Update failures
- Any other malfunctions
Please note that ITS may have limited capacity to support less common software. Depending on the nature of the issue, employees may be required to contact the software vendor directly for additional support. All new software installation requests are reviewed to ensure they do not present a security risk to CCC-issued devices or data.