The ITS department offers full support for Clackamas Community College–issued employee desktops and laptops used for college-related work in offices and front desk areas. This support also covers associated peripherals, including monitors, keyboards, mice, and docking stations. For help with specific software on your employee desktop or laptop, please refer to the Software and Applications category.
Report employee desktop or laptop issues (incidents) to the ITS department, including but not limited to, the following issues:
- Peripheral connection errors (mice, keyboards, monitors, docking stations, etc.)
- Update failures
- Computer crashing
- Lagging
- Physical electronic damage
- Battery issues