DocuWare Issues

Note: Employee’s looking to access department’s electronic file cabinet must provide documentation of department approval or have a supervisor submit the request on their behalf.

DocuWare is CCC’s document management platform used to securely store, organize, and manage digital records. Departments across campus utilize digital file cabinets to support document organization, retention, and secure access to institutional records. The ITS department can assist employees with access requests, file cabinet creation, integrations, and other related support and troubleshooting services.

Report any issues with your DocuWare account via an ITS issue ticket for problems including, but not limited to:

  • Login or authentication issues
  • Document indexing issues
  • Missing or inaccessible documents
  • Scanner failures