The ITS department offers support for installing, updating and troubleshooting the Zoom applications across supported CCC devices. Receive in-person or remote assistance to resolve technical issues related to the functionality of the Zoom application.
ITS does not offer guidance on using Zoom for instructional delivery or online teaching, including Moodle and Kaltura integration. Please contact the Office of Learning and Educational Technology (OLET) for such assistance.
Employees may request Zoom support for assistance with, but not limited to, the following services:
- Download and installation of the application
- Software updates
- Access
- Settings configuration