My Recently Visited Services

Reporting a workplace injury or illness, initiating a workers’ compensation claim, and accessing resources about modified duty, and return-to-work procedures.

Use this form to submit a request for assistance with Moodle. Please review our OLET Knowledge Base (https://kb.dl.clackamas.edu/) for immediate help.

Guidance on job-protected leave programs such as FMLA, OFLA, and Paid Leave Oregon, and how to file a claim for protected leave.

Use this form to submit a request for LTI (Learning Tools Interoperability) integration in Moodle.

Technical support with NEOGOV employee performance reviews and questions related to performance review frequency

Phone and extension services and support including setup, equipment replacement, voicemail support and call routing configuration.

Questions or requests related to tuition waivers for employees and tuition waivers for dependents and/or spouses/domestic partners

ITS assistance with password resets for CCC Microsoft 365 institutional accounts.

ITS services that support providing access and managing Colleague record locks.

Get support accessing, installing, or troubleshooting your CCC managed Microsoft Teams application.

Requests related to Cisco Jabber including installation, troubleshooting and access.

Support with activating and deactivating network ports in offices, classrooms, and similar spaces - a routine service often provided during office relocations.

Request an application firewall/network exception for newly implemented software applications requiring specific network or port access.

Voicemail support services including setup, access, assistance, voicemail pin resets and troubleshooting.

Purchasing assistance and information for college supported laptops, desktops, tablets, printers and other needed technology equipment.

Assistance with accessing, downloading or troubleshooting Adobe products.

IRISS assists with survey development, administration, and analysis. Submit a ticket here, and someone from the IRISS team will help you with your survey needs.

Secure File Transfer Protocol (SFTP) is used to safely transfer large or sensitive files to or from CCC to partners outside the college system.

Questions, problems or requests related to data transfer between vendors/partners and CCC, Data Warehouse, Reporting Services, database modifications and permissions. This does not include requests related to Colleague.  Please use "Colleague Requests"  under the category section to submit Colleague requests.

Assistance and guidance for procuring essential software applications or cloud-based services not included in the standard campus image.

Additional Microsoft 365 application access, installation, support and troubleshooting assistance (Excel, PowerBI, Word, etc.)

Requests related to accessing and using TeamDynamix (TDX) ticketing system.

DocuWare is a document management platform used to store sensitive digital records.