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Services or Offerings?
Special event support & provisioning providing technical support for special events.

CCC’s IT service desk team supports just about everything related to CCC’s services and systems.

CCC’s IT service desk team supports Dell laptops, and Chromebooks

Faculty Assignment Contract (FAC) Support.

This service is ideal for meetings as Web conferencing (room dependent) supports live audio and video and features desktop, application sharing, and chat.

Working with the Grants Coordinator to apply for a grant, and in need of data?
Need assistance with grant reporting?
Use this ticket to request grant support!

Most CCC classrooms include presentation podiums with Windows PC, monitor, document camera, LCD projector, screen and inputs for HDMI, USB, VGA with 1/8″ audio.

Are you creating a survey and unsure of where to start? Maybe you have a draft survey and want someone to review the questions. Submit a ticket here, and someone from the IR team will help you with your survey needs. This includes identifying an ideal time to administer your survey, and survey analysis services.

VDI is virtualization technology that hosts a desktop operating system on a server.

Questions, problems or requests related to data transfer between vendors/partners and CCC, Data Warehouse, Reporting Services, database modifications and permissions. This does not include requests related to Colleague.  Please use "Colleague Requests"  under the category section to submit Colleague requests.

Grounds maintenance supports the landscape and irrigation including fallen trees, plugged storm drains and fountains.

Support services from Environmental Health & Safety includes all safety related concerns, staff training, hazardous chemical response and spill clean-up, first aid supplies, and regulatory compliance.

CCC’s telephone systems support included technical assistance with the VoIP telecommunications system, college-owned wireless devices and services.

Do you need to request data to support assessment, planning efforts, program reporting, and/or communication with community members? Needing research support to evaluation the effectiveness of a program? Use this ticket to request general IR support!

If you are having technical issues with Zoom, you may want to explore Zoom Help directly (https://support.zoom.us/hc/en-us) for the latest information. Otherwise, use this form if you need a CCC Zoom account or assistance with Zoom in your Moodle course.