Projector not on/not projecting any light
Here are some solutions to this problem:
- Each classroom is given a matching projector remote to use with the projector. This remote is required to use to turn on and off the projector before and after class.
- You will likely need to stand more in front of the projector or closer to the projector to get the remote to work
- You may need to press the power button on the remote a few times in order for it to work
- The projector remote may have dead batteries
- Check to see if the projector has any indicator lights on or flashing. Rarely, some projectors may not have power going to them. This would be a good indicator if there are no lights.
If none of the issues above fix this specific issue, then please call the Service Desk at 503-594-3500 or you can put in a ticket for additional assistance.
The projector is not showing what the podium monitor(s) is showing
Here are some solutions to this problem:
- The projector could be on the wrong input. On the projector remote, you should see one of two options as a button: HDbaseT or DigitalLink.
If the projector is still showing no signal, then please call the Service Desk at 503-594-3500 or you can put in a ticket for additional assistance.
The projector is giving an error message
If the projector is giving an error message regarding "Replace bulb", "Replace filter" or any other error message that is not related to the projector not finding the input of the podium, then please call the Service Desk at 503-594-3500 or you can put in a ticket for additional assistance.