ITS

ITS is a dedicated team of technology specialists who work behind the scenes to meet your technology needs. ITS provides computing, communications, and technology infrastructure services and support for Clackamas Community College. We have staff on every campus and provide technology support for the entire CCC community.

Categories (13)

TDX

TD related articles.

Email

Email related articles

Software

Software related articles

Phones

Phone related articles

Hardware

Documentation for physical devices and peripherals.

Network

Network/access related articles

Project Management

Accounts

Knowledgebase articles related to Accounts

Other

For small and non-specific articles. Typically for documents that would not need their own category.

Multi Factor Authentication

A repository of information around the communication, roll out, implementation, and support of MFA at CCC.

Global Protect VPN

Home for documentation related to the Global Protect VPN client . Currently approved for use by Staff with Mac desktops/laptops and Students who are working from countries that are being blocked by the Geo-Blocking security feature ONLY.

ITS Security Policy

CCC's IT Security Policies set standards for protecting digital assets and data. These rules apply to all college faculty, staff, and student users and ensure data security while meeting legal requirements like FERPA. They create a safe digital environment through proper access controls and security protocols that minimize cybersecurity risks.

ITS CAI Answers

This category will initially contain the answer KB's for the Conversational AI

Articles (1)

Frequently Asked Questions (FAQ)