Information Technology Services

ITS is a dedicated team of technology specialists who work behind the scenes to meet your technology needs. ITS provides computing, communications, and technology infrastructure services and support for Clackamas Community College. We have staff on every campus and provide technology support for the entire CCC community.

Categories (9)

Computers, Devices & Printer Support

ITS support for desktops/laptops, printers and peripherals in student and staff spaces.
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Accounts, Access & Passwords

Includes support for password resets, MFA, new-hire technology requests, name changes, employee transfers and account deactivation.
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Software & Applications

Assistance with installing and managing CCC software applications such as Zoom, Adobe, Microsoft Teams, Colleague, Jabber and more.
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Network & Wireless

Internet access and connectivity support, including port activation and deactivation.
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Email

Get assistance with email access, distribution list updates, email features, and any other email-related issues. You can also report unauthorized email access on the Email Access & Support page.
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Phones & Voicemail

Phones and voicemail services includes equipment replacements, extension changes, voicemail support, call routing configuration and other related assistance. See the Software & Applications category for Jabber assistance.
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Technology Procurement

Receive assistance with the procurement of CCC-owned hardware, software, printers and other necessary technology equipment.
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Data, Reports, Database Support

Questions, problems or requests related to data transfer between vendors/partners and CCC, Data Warehouse, Reporting Services, database modifications and permissions.
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Security

Report compromised email, computer or account activity - or anything suspicious - to the ITS department for immediate assistance.
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