Human Resources

The Human Resources Division provides guidance on strategic management, talent acquisition (recruitment) and selection, training and development, compensation and benefits, policy and guidelines, employee and labor relations, and risk management.

Categories (8)

Payroll

Support for all payroll-related inquiries and issues, including paycheck discrepancies, timecard entry, pickup payroll submissions, and other general payroll questions. Use this category for assistance with any matters impacting your pay.
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FACs

Support for troubleshooting issues related to Faculty Assignment Contracts (FAC), including assistance with creation, submission, and collection for payment processing. Use this category if you need help resolving problems or submitting FACs.
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Benefits

This section provides employees with information and resources on leave, time off, health coverage, voluntary programs, retirement planning, and pay structures. Use these services to understand your options, request benefits, and manage enrollment or changes throughout the year.
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Employee Performance

Support for inquiries related to employee performance processes, including evaluations, performance improvement plans, goal setting, and related documentation. Use this category for assistance with performance-related matters.
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Hiring/Separation

This category is dedicated for all hiring-specific needs – from simple job description edits, to requisition creation assistance, job postings, interview logistics, offer request approvals, salary placement, background checks, and any NEOGOV questions tied to the talent acquisition process. This category is also for employees and/or managers to submit notices to initiate the separation process.
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Compensation Changes

Support for processing and troubleshooting compensation changes, including salary adjustments, stipends, reclassifications, and related approvals. Use this category for help with any updates to employee pay.
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HR Information Requests

Support for requests related to employee records, employment verification, organizational charts, HR policies, and other general HR data. Use this category to request or inquire about HR-related information.
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System Changes/Support

This category covers requests and assistance related to NEOGOV or Colleague. It includes troubleshooting system issues, managing user access, and ensuring system functionality and performance.
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