TD related articles.

Articles (4)

How to submit an IT ticket

Quick guide on creating IT tickets.

Ticket Comments and Controlling Notifications

Understanding notifications and their recipients when commenting on a ticket, is very important for proper communication with customers, piers, and stakeholders.

What is Conversational Artificial Intelligence (CAI) ?

Conversational AI understands your language, responds appropriately, and helps with tasks like setting reminders or finding information. Over time, it learns from interactions to improve its responses. Essentially, it’s an advanced helper that makes life easier by understanding and engaging in conversation with you.